Self Storage FAQ

Self Storage FAQ: Storage Depot of Dallas

Looking for a Self Storage FAQ to help get you started with your rental process? At Storage Depot of Dallas, we try to make the self storage process as simple as possible, but we realize that you have some concerns. Whether you’re a seasoned pro or just starting out, going over the fundamentals before looking for a storage unit might be helpful. And if you have any questions regarding Storage Depot of Dallas’ self storage process, we’ve put up a list of the most common ones. We hope to answer all of your inquiries below, but if we don’t, please do not hesitate to contact us or send us an email. Read through our definitive Self Storage FAQ to learn more about how your belongings are stored at Storage Depot of Dallas in Dallas, TX!

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Indoor Storage Units

Does renting storage units require insurance?

Yes, we do require insurance when renting a storage unit. You can provide proof of your own insurance as you are checking out, or you can purchase one of our select insurance plans. We offer a few different options, so you are able to choose the best for your situation. Ask one of our storage experts at Storage Depot of Dallas which plan would best suit your needs.

Are locks provided or sold on site?

Yes, we sell a wide selection of storage supplies—including locks—in our storage offices. Choose from packing and moving supplies that include box cutters, packing tape, furniture covers, locks and more at any Storage Depot of Dallas office today!

How do I pay my bill online?

Navigate to the top of our website, and you will see a button that says “Pay Bill.” Click this button to login to your account. From here, click on the storage unit in your account that you wish to pay the bill for. You can also choose to prepay for your upcoming month’s bill.

How do I reach someone after hours?

If you have an urgent issue after business hours, please call 972-265-8236 and press 1 to speak with a representative. You can also submit a contact form through our website’s contact page. Additionally, there is a chat button on the website that can support you. Feel free to call or send us an email at any time!

Can I rent short term?

Yes, all storage facilities offer convenient month-to-month rental arrangements. At Storage Depot of Dallas, you will never be stuck in a long-term contract. Rent for a month, a few months, or find your long-term storage solution with us.

What discounts do you offer?

Currently, our storage facilities offer a variety of storage discounts. Customers ages 65+ can receive our Senior Discount of 5% off monthly. Active duty military members can receive 10% off monthly. Thank you for your service! Additionally, when you refer a friend, you and your friend both receive $50 off of your next storage rental. Stop by at any Storage Depot of Dallas office, or call or email us today to learn more of our storage discount program.

Do you have movers?

No, currently our storage facilities do not offer any moving service.

Do you have truck rentals?

No, currently our storage facilities do not offer truck rentals.

Do you have storage auctions?

Yes, our storage facilities do hold storage auctions. Auctions of storage units occur after fulfilling the state lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are a part of it. Storage auctions will be held online at, a free self storage auction directory offering real time auction listings, alerts, tools, how-to resources and more. Simply visit the site, and entire the zip code of one of our storage facilities to check-in on any of our current storage auctions.

Can I live or sleep in a storage unit?

No, living in a storage unit is prohibited by various local and federal housing laws. Additionally, living in a storage unit is considered extremely unsafe. Storage unit doors lock from the outside and do not have running water to support a residence.

What storage unit size do I need?

At Storage Depot of Dallas, we offer a variety of storage unit sizes to meet any renter’s needs. Depending on the amount of items you are looking to store, how long you are looking to store, and what you are trying to store, different storage unit sizes might serve you better. Our online storage calculator can give you a storage unit size recommendation based on the objects you enter. Simply input any items you plan on placing in your storage unit, and this convenient calculator will provide you with an estimate as to how much storage space you will need. Use this estimate as a reference to selecting your correct storage unit.

When I rent online, can I access my storage unit right away?

Yes. When you rent a storage unit through our contactless storage rentals you are able to access your storage unit immediately once you receive your confirmation email. The online rental process lets you choose your storage unit and pay for it within minutes – it’s that simple. Once the transaction is completed, you can move into your storage unit right away.

Can I access my storage unit at any time?

No, but our storage facility does offer gate access outside of normal business hours. Our storage facility’s gate hours are from 6:00 AM to 9:00 PM, seven days a week.

Did We Answer Your Self Storage FAQ?

At Storage Depot of Dallas, we don’t want there to be any confusion when you are entering a rental agreement with us. If you have a question that is not answered above, please call or email any of our storage facilities today for a direct, professional response. We look forward to hearing from you!

Storage Depot of Dallas in Dallas, TX

Are you a prospective mover or new resident looking for affordable storage units in Dallas, TX this year? Look no further! Introducing Storage Depot of Dallas, 4 brand new storage facilities in the greater Dallas, TX area. Choose from a variety of storage amenities, including convenient drive-up storage units, indoor storage units, and RV and boat storage at select faculties. Additionally, for your security, all storage units are housed within a gated and fenced perimeter, with 24 hour security monitoring and secure keypad access. Feel comfortable storing your cherished items at Storage Depot of Dallas this year. Call or email any of our storage facilities today!

Rent self storage units in Dallas, TX today!